news & announcements

Our Phone System is Changing to Serve you Better

January 16, 2024

We’re making a change to our phone system to serve you better by answering your calls more quickly. When you call SOAHAC, your call will be automatically directed to the next available SOAHAC medical administrative assistant, no matter which site they work at. You can stay on the line, or request a call back. We’ll move through calls in the order they come in. This change will allow us to handle a higher volume of calls, and respond to your calls more quickly. 

Please note that our phone numbers are not changing; you’ll still be able to call us at the same number. There will just be additional options for you to choose from when you ca

If you have questions about this change, please speak to the front desk at your site.